Question 1

Is Flinpa compliant with the new FIRS e-invoicing mandate?

Accepted Answer

Yes. Flinpa generates invoices that meet FIRS requirements, including IRN validation and audit-ready documentation. This means your invoices are compliant and usable for VAT claims without extra work.

Question 2

How does Flinpa help me get paid faster?

Accepted Answer

You send your invoice with a Flinpa payment link. Once your customer pays, the invoice is updated automatically, receipts are sent instantly, and follow-ups stop. No manual tracking or chasing required.

Question 3

Why should I use a payment link instead of sharing my bank details?

Accepted Answer

Because everything is handled for you. Payments are tracked automatically, invoices are marked as paid instantly, and your customer receives a proper receipt. You don't need to reconcile or follow up manually.

Question 4

Do I need to provide collateral or apply like a bank loan?

Accepted Answer

No. Flinpa is not a lending product. You're simply collecting payments you're already owed — there's no collateral, no approval process, and no debt.

Question 5

What happens if a customer doesn't pay on time?

Accepted Answer

Flinpa automatically follows up with reminders to keep the invoice top of mind. If needed, you can escalate to recovery, where we combine digital follow-ups with offline support to help you collect.

Question 6

Is my financial data secure?

Accepted Answer

Yes. Flinpa uses secure infrastructure and encryption to protect your data. We only access what's necessary to process payments, track invoices, and ensure compliance.

Question 7

Can I track all my outstanding payments in one place?

Accepted Answer

Yes. You get a clear view of who owes you, what's overdue, and what's been paid — all in one dashboard, updated in real time.

Question 8

Does Flinpa work for large clients or government payments?

Accepted Answer

Yes. Flinpa is built for businesses working with corporates and government agencies. You can send compliant invoices, track payment status, and manage collections professionally.

Question 9

Can I send invoices to clients outside Nigeria?

Accepted Answer

Yes. Flinpa supports cross-border invoicing, so you can bill international clients and receive payments without changing your workflow.

Question 10

How does Flinpa make money?

Accepted Answer

Flinpa charges small fees when you receive payments or process compliant invoices. You only pay when value is delivered — not as a monthly subscription.

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